Frequently Asked Questions
Where will I be picked up?
Be downstairs and ready to load 5-10 minutes before the scheduled pickup time.
MSY:
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If you did not check a bag meet us upstairs across from Delta
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If you did check a bag meet us right outside of door 11
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We will contact you upon landing to confirm your pick up spot, please be on the lookout for this message
DORMITORIES: specific meeting points
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PJ's on Willow
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Weatherhead, Warren, River, Mayer, Wall, Lake, Butler, Aron, Da-La
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Meet at the end of Monroe's Driveway on Freret
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Sharp, Monroe
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Meet in front of Jo-Lo steps on Broadway
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Greenbaum, Jo-Lo
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OTHER:
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The address entered on the form
How do non-airport rides work?
After you book a custom ride, we will reach out with a price quote.
How do I pay?
For all airport rides, you will pay a $20 deposit upon booking.
If you are the only rider in the car, an additional balance of $15 will be due at the time of the ride. If there are other riders in the car, you will not owe more than the initial deposit.
During the ride, you may pay the remaining balance in the following methods:
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Cash, Credit, Debit
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Cashapp: HoneysRoyalJournee
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Venmo: HoneysRoyalJournee504
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PayPal: @Msjaycap73
What is the cancelation policy?
You may cancel up to 2 hours before the pickup time for a full refund
Cancelations over 2 hours will receive a credit towards your next scheduled ride
Please contact dispatch for assistance at (504) 541- 6833 with any questions
No-shows will not receive a refund or credit
Have another question?
Text (504) 541- 6833